Do I need an app for this?
Yes. Jouk is an application designed for mobile phones. You need to download and install the application from App Store or Google Play. Similarly, everyone you are able to discover by using the app, must have the app installed in their mobile device.
No. You don't need Twitter. The verification of phone numbers is handled on our behalf by the kind people at Twitter. Follow the login verification process as instructed. Type in your phone number and send it. You will receive an SMS from Twitter together with the verification code. Type that in and you're done.
Yes. You must choose a photo and have a name. We recommend using a photo where you are clearly recognisable. But you could also have some fun with it (unless you wan't to present yourself "seriously") :)
We wish to reinvent social interaction between people in the real world. So all interaction with other users is totally up to you. Maybe the best way is to go over and just have a conversation. However you can not send or receive messages within the app.
Freedom of speech is important to us. However, certain kind of inappropriate content will not be tolerated and users who post this kind of content will be banned.
This includes but is not limited to content of the following kind, for example: Identity theft. Advertising without our consent. Any content that is or may be considered illegal.
If you discover illegal or otherwise inappropriate content, you may report this user. There is a button on the top right corner of each profile (3 small circles "ooo"). Tap this and then select "Report user".
If you wish to block someone, use the same button on top right corner of the profile, and then select "Block user". You will not see this profile in your app anymore. You can undo this only by unblocking everyone, which is done by reinstalling the application.
No. What makes Jouk the perfect app for social environments, is the fact that the profile disappears when the user leaves. You can not access anyones profile by any other means, than by being close to them. You could take a screenshot of their profile if you wish to save it. However, remember to check their profile the next time you see them. They may have changed the content :)
When you have just installed Jouk and logged in, you are directed to the editing view of your profile. Touch the area reserved for a photo. You can then select an image from your gallery or take a new one with your camera.
You can always re-take a photo. Just go to your own profile, where you can find the "Edit"-button on the top right corner.
Yes you can. Navigate to your profile and select the "ooo"-button on top left corner, and then select "Edit profile". Now you can change your photo. However, note that it may take a long time until your new photo is seen by other users. Also we suggest that you choose a good and representative photo of yourself.
If you can't see other profiles, this means that there are no other users there with you:) You can only see other users if they are just within approximately 100 feet or 30 meters from where you are. The only other reason is that you have blocked the other user.
Jouk does the search automatically. Sometimes it may take some time, depending on your device and other tasks currently running. So be patient:) Refreshing the main view will only result in removing the users who are not there with you anymore.
Applications which require Bluetooth pairing can drain your battery. However Jouk doesn’t do this and thus keeps battery drain minimal or almost zero. So you can relax and keep Jouk on 24/7 running in the background.
It is well known that the main battery hog in smartphones is the screen. So Jouk does not drain your battery unless you are constantly staring at it:)
Jouk never asks to pair with other devices. If this happens, just click cancel. If you are using an iPhone, there is a known bug, which occurs if you or one of the users nearby has iOS 8 operating system. There is nothing we can do about this, except to just wish everyone to update to iOS 9.
If you still have questions
Check out this open discussion for support in Twitter @JoukHelp.
If you are still experiencing problems, you can email firstname.lastname@example.orgYour email should include the following information:
What brand and model is your phone?
What version is your OS? (Jouk requires iOS 7 and later or Android 5 and later)
What version of Jouk are you using? (is it the latest version?)